The inn between the worlds5/29/2023 ![]() The member of staff refused to get the manager and continued to ignore us. I then asked if the nachos were going to be taken of the menu and he said that’s a word he needs to have to management? So I said no problem may I speak to the manager myself. We’re all grown ups with a very stable income there’s absolutely no need for any of us to have done that. We came to have a nice lunch just to get accused for something so filthy. back and told us that he had checked the cameras and that he knew one of us didn’t put the hair in as the camera could only see one. I went to eat with my mum and a friend after work, when we went to eat the avocado sauce they’re was a massive hair which my mum pulled out of it she told the staff and they went to ‘check’ staff member Daniel came. On the plus side we went across the road to the Mangal Meze and had a lovely meal. Yes we did get the drinks gratis but that was scant compensation for the total unprofessionalism shown here. Just post a list of what you have available. I know the other Wetherspoons the moon and stars was closed but honestly?.what a total shambolic way to run a place. Then had to wait even longer for the paper receipt to show I had been refunded which involved 4 people's input apparently. Had to wait ages for someone to come and authorise the refund. Told steak day yesterday, food order doesn't come til tomorrow. Trek back to the table, chicken and ribs ordered.No ribs.Trek back to the table steak ordered.No steak. Asked what they did have and was told No fish, no gammon but everything else was ok. Mixed Grill.No go because of the gammon.sure they could have substituted it with something else. Told no coleslaw to go with the chicken ordered which was fine as its not the best. No fish available which seems to be a constant at all the Wetherspoons we visited recently. Staff never left dishes on empty tables once customers had left, they cleared them and then cleaned the table itself - ready for the next customer. Within around 5 minutes it came and all of our plates were quickly removed. Ordering dessert was quick and easy, again through the Wetherspoons app. I couldn't believe we got served so quick considering that it was packed and there were only a handful of staff members around. The staff there were very friendly and polite, especially towards my grandmother as she had never been to a Wetherspoons before. The food was very fresh and delicious - the portion sizes were massive considering the inexpensive prices. We paid around £15 for two steak and kidney pudding's with two sides as well as a plate of egg, ham and chips as well as a large Pepsi. As I used the Wetherspoons app I quickly ordered our food and drinks, to which the drinks came within minutes and the food arriving 10-15 minutes later. It was very busy but luckily there were seating both inside of the pub and outside - we eventually found a table which was quickly cleaned by. Me and two other members of my family visited this specific Wetherspoons at around 2pm on Tuesday afternoon. ![]() The excuse of being busy is not acceptable especially on a Saturday, should perhaps employ more staff (being the Manager was presenting people with their meals) sure there must be students happy to take on the role, unless they have and they hadn’t turned up for whatever reason. Overall the food given was average, could have been hotter. Oh well, ate them and the Manager went over to the till once we had finished and gave us a refund of majority of the bill, which to be honest was the best bit of our ‘quick lunch’ which ended up being a longer lunch and we had to get back to the car park as our ticket time was nearly up. Managed to ask the server who happened to be the Manager as to where our food was? He advised us there was no scampi and they are so busy? So why did someone not come and tell us? They have the table no.? So ordered another panini which came out about 5 minutes later, with a few chips on one of the plates, which was unexpected? Panini’s weren’t that hot, just warm. in after us were receiving and eating their food. Realised after about 40 minutes people who had come. Sat down with our drinks, watching more and more people coming in, ordering food. Panini with soft drink and Scampi with chips and soft drink. We popped in early lunchtime, wasn’t that busy, ordered 2 meals. Restaurants for Special Occasions in Romford.Restaurants for Group Dining in Romford. ![]() Indian Restaurants for Special Occasions in Romford.Indian Restaurants for Lunch in Romford.European Restaurants for Large Groups in Romford.Hotels near Living Things At The Burrows. ![]()
0 Comments
Leave a Reply. |